Recent Changes

Monday, June 12

  1. page Calling Team edited ... If a Golden Egg is turned in and we've received no response after several reminders and emails…
    ...
    If a Golden Egg is turned in and we've received no response after several reminders and emails it will auto approve after 10 days.
    An approved Golden Egg gives our callers 1-hour bonus pay.
    ...
    or Calling TLTeam Leader will address
    What you can expect once calling begins:
    A Daily Calling Report will be e-mailed to you by your caller following each calling session which will provide you with detailed information on all live calls.
    ...
    Golden Egg information will be provided to you additionally in a separate e-mail/phone call.
    Calling Analysis will be performed at designated intervals (interval depends on type of calling) to be sure calling makes financial sense. The analysis will show pipeline growth and is a good indicator of future conversion. You may request to schedule a call with the manager of your account to discuss results. If results are not within norms, the Calling Team Leader will reach out to you to discuss adjusting the system to increase conversion.
    If you have any questions, feel free to email me at sherilyn@carolina.rr.com. II look forward
    Agent Recruit Calling Client Kick Off Page
    {Best Agent Business - Scripting Examples - Buyer Lead.pdf}
    ...
    {Best Agent Business Calling Agreement.pdf}
    {http://www.wikispaces.com/i/mime/32/application/pdf.png} Calling Kick Off Analysis.pdf {Calling Kick Off Analysis.pdf}
    Sherilyn Faulhaber
    Calling Team Leader
    Best Agent Business
    sherilyn910@gmail.com
    calling@bestagentbusiness.com
    www.bestagentbusiness.com
    Schedule a call for Sherilyn to call you:http://tinyurl.com/callwithsherilyn

    (view changes)
    7:00 am
  2. page Calling Team edited ... If a Golden Egg is turned in and we've received no response after several reminders and emails…
    ...
    If a Golden Egg is turned in and we've received no response after several reminders and emails it will auto approve after 10 days.
    An approved Golden Egg gives our callers 1-hour bonus pay.
    ...
    Steve or SherilynCalling TL will address
    What you can expect once calling begins:
    A Daily Calling Report will be e-mailed to you by your caller following each calling session which will provide you with detailed information on all live calls.
    (view changes)
    6:58 am

Monday, June 5

  1. page Business Analysis Questions edited Business Analysis Questions ... top agents. Overview Please give brief answers to these q…

    Business Analysis Questions
    ...
    top agents.
    Overview
    Please give brief answers to these questions. If you are unsure, just say your are unsure. It is best to give your first gut answer or rough estimate. We do not need exact answers.
    Personal Background
    ...
    real estate? X
    How did you get into real estate?
    What were you doing before real estate?
    ...
    Are you an owner or part-owner of the brokerage?
    Business Size
    ...
    year, roughly? X
    What was
    ...
    in millions? X
    What was
    ...
    commission income? X
    About how much was your average sales price of a home sold?
    How many deals do you estimate you will close this year?
    Staffing
    ...
    50, 60? X
    Of those working hours, how many do you estimate that you spend still doing $20/hour assistant work?
    How many hours do you spend, on average for past three months, doing outbound calling to leads? 0, .5, 1, 2, 3 hours per day?
    ...
    What is your history of buyer's agents, if any, and current staffing of buyer's agents and first names?
    Challenges in Business
    ...
    your business? X
    You may want to think about aspects of personal time management, staffing, finances/profits, and other topics that you feel are your top challenges holding back your business success.
    Opportunities in Business
    ...
    If your challenges were addressed, what are the main wish list projects or business growth items you would like to implement but you do not currently have either the personal time, focus, systems, or skill set to implement?
    Database Management
    ...
    or others? X
    What grade
    ...
    database management? X
    For your Clients and SOI, people you have closed deals with and sphere of influence friends/acquaintances, about how many total do you have in your database who are Clients/SOI?
    Do you send a monthly email newsletter to those people?
    ...
    Of those people, about how many, if any, did you proactively call within the past year just to say hello and touch base?
    Lead Management
    ...
    per month? X
    What do
    ...
    lead sources? X
    Is there anything you are doing with marketing that you spend $500 or more per month doing and if so, what is it?
    Do you feel you need more leads or you need more calling hours and follow-up of your current leads?
    ...
    are wasting? X
    Calling
    Do you need our Calling Team services to call your buyer/seller leads, or Clients/SOI?
    Marketing
    What Marketing needs do you have?
    ...
    USE ONLY
    BELOW ITEMS FOR EMAIL TEMPLATES
    Email Templates
    (view changes)
    8:52 am

Saturday, May 27

  1. page Business Analysis Questions edited Business Analysis Questions ... top agents. Overview Please give brief answers to these q…

    Business Analysis Questions
    ...
    top agents.
    Overview
    Please give brief answers to these questions. If you are unsure, just say your are unsure. It is best to give your first gut answer or rough estimate. We do not need exact answers.
    ...
    Marketing
    What Marketing needs do you have?
    BELOWFOR INTERNAL USE ONLY
    BELOW
    ITEMS FOR EMAIL TEMPLATES
    Email Templates
    Questions for Business Analysis - Best Agent Business
    (view changes)
    12:23 pm

Friday, May 19

  1. page Marketing Seller - Marketing Lost edited ... Leads should already be tagged as Seller or Seller New - Pull these leads and print out report…
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    Leads should already be tagged as Seller or Seller New - Pull these leads and print out report
    Look up each address in Realtor.com
    ...
    - Sold , BAB - Listed or BAB
    ...
    is showing Sold,Sold or Listed, gather the
    Then Enter the information into a Spreadsheet with the same titles, see example below
    Add to spreadsheet along with the following information Lead Date ( day client got lead), Lead days ( Sold date - Lead Date), Comission (% client gets), Commission amount (Selling price * Comission)
    (view changes)
    12:43 pm

Monday, May 15

  1. page Agent Management - Agent Recruiting - Buyer Agent - Initial Interview edited ... A - Very responsive, booked appointment with you and answered email questions B - Slow to res…
    ...
    A - Very responsive, booked appointment with you and answered email questions
    B - Slow to respond, does not or partially answers questions
    C - Have to track down
    Open the call with an introduction of BAB and your role. Provide overview and the goals of the project and explain that you are speaking with the Agents to gather more information on current processes and their requirements of the system. It is helpful to spend some time in the database before your call familiarizing yourself with their leads, and how they use the database. Record your findings and use this information to determine where they will need to focus to use the system properly and keep things up to date once we clean it up.
    Buyer Agent Interview Questions
    (view changes)
    12:37 pm
  2. page Agent Management - Agent Recruiting - Buyer Agent - Initial Interview edited Agent Management - Agent Recruiting - Buyer Agent - Initial Interview Updated 5/15/17 by Kim Nu…

    Agent Management - Agent Recruiting - Buyer Agent - Initial Interview
    Updated 5/15/17 by Kim Nunn
    Updated
    3/10/17 by TL
    Buyer Agent Interview Overview and Preparation
    Send email to each agent with a couple of these questions and ask them to schedule a phone call with you.
    Rate each Agent as A, B or C as you go through the interview process.
    A - Very responsive, booked appointment with you and answered email questions
    B - Slow to respond, does not or partially answers questions
    Open the call with an introduction of BAB and your role. Provide overview and the goals of the project and explain that you are speaking with the Agents to gather more information on current processes and their requirements of the system. It is helpful to spend some time in the database before your call familiarizing yourself with their leads, and how they use the database. Record your findings and use this information to determine where they will need to focus to use the system properly and keep things up to date once we clean it up.

    Buyer Agent Interview Questions
    Key Assistant - Questions that KA should be comfortable Asking?
    (view changes)
    12:37 pm

Friday, May 12

  1. page Accounting - FAQs edited ... This usually happens when the client is signing up for the $995 or more levels. PayPal will re…
    ...
    This usually happens when the client is signing up for the $995 or more levels. PayPal will require them to link a bank account even though they are paying with the credit card. This is just a security feature and the client will still be able to choose the credit card as their payment method when they sign up for service.
    9. Why do I see a charge from Lifebushido/ Best Agent Business that is less than the amount of my subscription?
    ...
    Paypal balance.
    10. How do I add or verify a bank account to my PayPal account?
    Sign into PayPal
    ...
    We suggest sending 3 checks dated for the 1st of the next three months so there is no delay in services. Other convenient options may include setting up a bill-pay service through your bank to have checks automatically sent each month or using our Paypal subscription service with e-check.
    Payment can be made to Best Agent Business
    7706 Oldchester Road,
    Bethesda,
    4835 Cordell Ave
    Suite 1105
    Bethesda
    MD 2081720814
    USA

    Please let us know when payment has been mailed.
    12. What is a subscription and how are my payments processed?
    (view changes)
    9:28 am

Wednesday, April 26

  1. page Agent Management Agent On Boarding edited ... Transfer and competition of license transfer or initial license request Completion of all off…
    ...
    Transfer and competition of license transfer or initial license request
    Completion of all office required documents
    ...
    and Procedures / Independent Contractor forms / realtor Application forms
    Forward documents to appropriate office personnel and online content
    Order office required material
    Business cards, signs, website additions, office logins,
    Assist in Training of the agent or IHA
    Ensure all steps are completed within specified timeline

    (view changes)
    9:40 am
  2. page Agent Management Agent On Boarding edited ... Agent Management Home Page {BAB Logo Curly Triangle.jpg} ... purpose of Client Talent Ma…
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    Agent Management Home Page
    {BAB Logo Curly Triangle.jpg}
    ...
    purpose of Client Talent Management Onboarding is to continueassist the relationshipnew employee with not only the client, butrequired steps and tasks to begin their new position with our Client. Client Talent Management Assistant works with each Client to ensure that all required forms, system access, system training, and any other required steps are completed efficiently and the new employee as well. Besthas all the required tools and knowledge to perform work for the Client.
    Best
    Agent Business workscan also work with the
    ...
    the employee.
    We ensure that the Agent's perception

    Onboarding processes
    Onboarding plan creation
    Step by step process
    of reality and their newly hired employees perception of reality are the same. Many Agents are more entrepreneurial oriented and lack the "human" aspect of managing people. Best Agent Business helps to do that for them. After all - we have just built this relationship with the newly hired employee - we should continue it.
    How do we do this?
    First 30 days:
    1) After a new employees first week - we send an email to introduce the
    onboarding processspecific to the employee.
    2) We set up weekly calls with the employee so that we can act as a sounding board, review any issues or concerns
    your office
    Transfer
    and track progress. We build a relationship with the employee to help ensure their success in their role.
    3) Assist with new employee form completion, access to systems, and provide training
    competition of license transfer or coaching.
    Months 2-6:
    1) Monthly calls with the employee
    Reports
    initial license request
    Completion
    of the calls are sent to the clientall office required documents
    W9's / Agent Bios / Compensation Summary / Employee Contracts / Disclosure agreements / Policies
    and if there are any issues they would like addressed, we are happy to bring it to the employees attention and work with them to address these concerns.Procedures

    (view changes)
    9:36 am

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